FxPro Customer Service & Contact
FxPro provides 24/5 multilingual customer support for account, funding and platform questions.
Open FxPro Account →The fastest way to reach FxPro is live chat; use email for documents or detailed issues, and phone or a callback from FxPro Direct for account and funding problems. According to FxPro, support is multilingual and runs 24 hours a day, five days a week (Monday to Friday). Use FxPro's own channels — listed in the Contact section of your FxPro Direct account — rather than third-party contact details.
Ways to contact FxPro — and when to use each
| Channel | Best for | When |
|---|---|---|
| Live chat | Quick questions, urgent help | 24/5 (Mon–Fri) |
| Documents, detailed or non-urgent issues | 24/5, reply by email | |
| Phone | Account and funding problems | 24/5 (Mon–Fri) |
| Callback (from FxPro Direct) | Speak to support without waiting on hold | Requested in your account |
Find the current phone numbers and email addresses for your region in the Contact section of your FxPro Direct account.
Frequently asked questions
How do I contact FxPro customer service?
What are FxPro's support hours?
Does FxPro offer support in multiple languages?
Does FxPro have a phone number and email?
Can FxPro support help with a withdrawal problem?
Reviews
Support splits the room. When it's good, traders call it lightning fast and competent — quick replies, sorted. When it's bad, you wait hours, hit glitches on verification or adding a bank, and sometimes nobody shows up. Deposits land instantly; it's getting help when something breaks that's the coin flip.
This broker charges the highest cost for trading and has the worst tech support of all!
My experience with FxPro’s funding and withdrawal process was extremely frustrating. Depositing funds was easy enough, but when it came time to withdraw, everything became complicated.
I traded via cTrader FxPro api on my demo account and it failed on my Real account I traded via cTrader FxPro api on my demo account successfully, but when I shifted to my Real Account the…
How are you going to withdraw from them!, they have unlimited leverage let that one deceive you, their currency convention expains, deposit and withdrawals is so different like if you…
I had a long time trading on FxPro platform. When I deposited money, FxPro's payment processing system was mistaken, resulting the deposited money not entering into the trading account.
Man, it’s so nice that they support cTrader. I’m honestly so grateful.